Google Visibility Basics
$77/month inc GST
- Google Business Profile optimisation
- Google review reply support
- Opening hours, photos, services, menu and booking link updates
- Monthly visibility report
Draft for legal review
Legacy Visibility Subscription Terms
Legacy terms for prior or explicitly approved Restaurant Support visibility subscriptions. Public marketing checkout is disabled, and new marketing implementation continues on VisiblePilot.
Version: marketing-subscription-terms-2026-05-v4
Checkout acceptance wording
I have read and agree to the Visibility Subscription Terms and Privacy Policy. I understand this is a recurring monthly subscription, that prices are shown including GST unless stated otherwise, and that no ranking, traffic, revenue, booking, or review-rating result is guaranteed.
Launch readiness note
These terms include the verified ABN details, but public live payments are still blocked until the following items are resolved:
- Authenticated account dashboard and customer billing portal certification remain pending.
Legacy plans covered by this archived version
These entries are retained for historical account records and legal continuity. They are not a current Restaurant Support public checkout offer.
Visibility Growth
$209/month inc GST
- Everything in Google Visibility Basics
- Safe local backlink opportunities
- Facebook/Instagram post support
- Simple email campaign support
- Competitor visibility check
- Local directory/listing optimisation
Website SEO System
$319/month inc GST
- Everything in Google Visibility Basics and Visibility Growth
- Website SEO updates
- Meta titles and descriptions
- Image alt text
- Website wording improvements
- SEO blog or local pages
Legacy add-ons covered by this archived version
Backlinks / local mention support
$55/month inc GST monthly add-on
Monthly support finding safer local mention and backlink opportunities.
Facebook/Instagram weekly post support
$22/month inc GST monthly add-on
Simple weekly post support for Meta/Facebook and Instagram content.
Simple email campaign support
$11/month inc GST monthly add-on
Light monthly support for simple customer email campaigns.
Competitor visibility check
$11/month inc GST monthly add-on
Monthly check of nearby competitor visibility signals.
Website SEO updates
$55/month inc GST monthly add-on
Practical monthly updates to titles, wording, image text, and local search signals.
SEO blog / local page support
$88/month inc GST monthly add-on
Monthly support for useful local SEO pages or hospitality-focused blog content.
Directory/citation cleanup
$110 inc GST quote-only for online checkout
One-off cleanup of important local listings and directory details.
Quote-only for online checkout until one-off services are certified with subscriptions.
Facebook/Instagram Ads management
$77/month inc GST management fee; ad spend separate
Monthly ads management fee. Advertising spend is separate.
Google Ads management
$77/month inc GST management fee; ad spend separate
Monthly Google Ads management fee. Advertising spend is separate.
OTA audit for hotels
$110 inc GST quote-only for online checkout
One-off review of accommodation visibility and direct booking opportunities.
Quote-only for online checkout until one-off services are certified with subscriptions.
Who these terms apply to
These legacy Visibility Subscription Terms apply to prior or explicitly approved Restaurant Support visibility subscriptions. Restaurant Support no longer sells marketing implementation through public website checkout.
Provider details
Restaurant Support is operated by Florent Jean Sebastien Lautrette as a sole trader. ABN 80 313 946 874. Service address: 33 Coleman Street, Moonah TAS 7009, Australia.
Services
Restaurant Support provides practical online visibility support for hospitality businesses. Services may include Google Business Profile support, review reply support, local SEO, directory/listing support, backlink opportunity work, website SEO updates, content support, paid ads management, OTA audits if selected, and visibility reports.
No guarantees
We do not guarantee a specific Google ranking, traffic number, review rating, revenue, booking volume, or advertising result. Marketing performance depends on many factors outside our control, including competition, search engine updates, customer behaviour, website condition, ad spend, and access provided by the business.
Client responsibilities and access
To provide the service, you may need to give Restaurant Support access to your Google Business Profile, website/CMS, domain or DNS records where needed, Meta/Facebook/Instagram assets, Google Ads account, email marketing tools, booking or menu links, directories, or OTA listings.
Recurring billing
Subscriptions renew monthly until cancelled. By subscribing, you authorise Restaurant Support and its payment processor to charge the selected payment method for recurring subscription fees and applicable add-ons.
Prices and GST
Prices are shown including GST unless stated otherwise. Monthly subscription prices include GST. Quote-only services are quoted including GST unless stated otherwise. Paid advertising spend is separate from management fees.
Minimum term
No long-term lock-in. Each subscription is month-to-month. The first month is payable at signup.
Cancellation
You may cancel a monthly subscription from your account, through the billing portal if available, or by contacting Restaurant Support. Cancellation takes effect at the end of the current paid billing period. We do not intentionally make cancellation harder than signup.
Refunds
Because marketing work may begin soon after purchase, refunds are not automatic for work already performed. If there is a billing error, duplicate charge, or we have not provided a service you paid for, contact us. Nothing in these terms limits any rights you may have under the Australian Consumer Law.
Pauses, delays, and access issues
If we cannot perform the service because required access or information has not been provided, we will contact you. Some work may be delayed until access is provided.
Paid ads
Paid ads management fees do not include advertising spend unless clearly stated. Advertising spend may be paid directly by you to the advertising platform or billed separately.
Content approval
We may prepare suggested wording, replies, posts, website updates, or ads. Sensitive reviews, posts, pages, ads, or website updates may require business owner approval before publication.
Account dashboard and records
Your account may show subscription status, invoice or payment history, accepted terms version, selected plan, audit/report context, marketing work history, onboarding items, and access requirements. We keep records of your subscription and accepted terms for administration, support, and dispute resolution.
Privacy
We handle personal information in accordance with our Privacy Policy. We use contact details to provide the service, support customers, process payments, and manage subscriptions.
Payment processors
Payments may be processed by Stripe, PayPal, or another payment processor. Payment details are handled by the payment processor and are subject to their terms and privacy practices. Restaurant Support does not store raw card details.
Limitation
Subject to rights that cannot be excluded under law, Restaurant Support is not liable for indirect or consequential loss, loss of profit, loss of revenue, or business interruption arising from use of the service.
Governing law
These terms are governed by the laws of Tasmania, Australia.
Changes to terms
We may update these terms from time to time. The version accepted at checkout is recorded. Material changes to active subscriptions will be communicated where required.
Contact
For questions, support, cancellation help, or removal requests, contact team@restaurantsupport.com.au or +61 404 059 942.
Related policy
See the Privacy Policy for personal information handling.