Google Visibility Basics
$70/month + GST
- Google Business Profile optimisation
- Google review reply support
- Opening hours, photos, services, menu and booking link updates
- Monthly visibility report
Draft for legal review
Marketing Subscription Terms
Draft terms for monthly Restaurant Support marketing plans and add-ons. Public payments remain disabled until the legal spelling, ABN, GST checkout handling, and payment provider setup are confirmed.
Version: marketing-subscription-terms-2026-05-v2
Checkout acceptance wording
I have read and agree to the Marketing Subscription Terms and Privacy Policy. I understand this is a recurring monthly subscription, that prices are shown excluding GST unless stated otherwise, and that no ranking, traffic, revenue, booking, or review-rating result is guaranteed.
Launch readiness note
These terms include the supplied business details, but public live payments are still blocked until the following items are resolved:
- Confirm the exact legal spelling of the sole trader name.
- Confirm a valid 11-digit ABN before publishing it.
- Confirm GST handling in checkout, such as Stripe Tax on GST-exclusive prices or GST-inclusive Stripe prices.
Plans covered by this draft
Prices are shown in Australian dollars excluding GST unless stated otherwise. GST and the total payable must be shown before payment.
Visibility Growth
$190/month + GST
- Everything in Google Visibility Basics
- Safe local backlink opportunities
- Facebook/Instagram post support
- Simple email campaign support
- Competitor visibility check
- Local directory/listing optimisation
Website SEO System
$290/month + GST
- Everything in Google Visibility Basics and Visibility Growth
- Website SEO updates
- Meta titles and descriptions
- Image alt text
- Website wording improvements
- SEO blog or local pages
Add-ons covered by this draft
Directory/citation cleanup
$100 + GST
One-off cleanup of important local listings and directory details.
Facebook/Instagram Ads management
$70/month + GST management fee; ad spend separate
Monthly ads management fee. Advertising spend is separate.
Google Ads management
$70/month + GST management fee; ad spend separate
Monthly Google Ads management fee. Advertising spend is separate.
OTA audit for hotels
$100 + GST
One-off review of accommodation visibility and direct booking opportunities.
Who these terms apply to
These Marketing Subscription Terms apply when you buy a Restaurant Support marketing subscription or marketing add-on through the Restaurant Support website.
Provider details
Restaurant Support is operated by Florent Lothrait as a sole trader. ABN to be confirmed. Service address: 33 Coleman Street, Moonah TAS 7009, Australia. The legal name spelling and ABN must be confirmed before public live payments are enabled.
Services
Restaurant Support provides practical online visibility and marketing support for hospitality businesses. Services may include Google Business Profile support, review reply support, local SEO, directory/listing support, backlink opportunity work, website SEO updates, content support, paid ads management, OTA audits if selected, and visibility reports.
No guarantees
We do not guarantee a specific Google ranking, traffic number, review rating, revenue, booking volume, or advertising result. Marketing performance depends on many factors outside our control, including competition, search engine updates, customer behaviour, website condition, ad spend, and access provided by the business.
Client responsibilities and access
To provide the service, you may need to give Restaurant Support access to your Google Business Profile, website/CMS, domain or DNS records where needed, Meta/Facebook/Instagram assets, Google Ads account, email marketing tools, booking or menu links, directories, or OTA listings.
Recurring billing
Subscriptions renew monthly until cancelled. By subscribing, you authorise Restaurant Support and its payment processor to charge the selected payment method for recurring subscription fees and applicable add-ons.
Prices and GST
Prices are shown excluding GST unless stated otherwise. GST and the total payable must be shown before payment.
Minimum term
No long-term lock-in. Each subscription is month-to-month. The first month is payable at signup.
Cancellation
You may cancel a monthly subscription from your account, through the billing portal if available, or by contacting Restaurant Support. Cancellation takes effect at the end of the current paid billing period. We do not intentionally make cancellation harder than signup.
Refunds
Because marketing work may begin soon after purchase, refunds are not automatic for work already performed. If there is a billing error, duplicate charge, or we have not provided a service you paid for, contact us. Nothing in these terms limits any rights you may have under the Australian Consumer Law.
Pauses, delays, and access issues
If we cannot perform the service because required access or information has not been provided, we will contact you. Some work may be delayed until access is provided.
Paid ads
Paid ads management fees do not include advertising spend unless clearly stated. Advertising spend may be paid directly by you to the advertising platform or billed separately.
Content approval
We may prepare suggested wording, replies, posts, website updates, or ads. Sensitive reviews, posts, pages, ads, or website updates may require business owner approval before publication.
Account dashboard and records
Your account may show subscription status, invoice or payment history, accepted terms version, selected plan, audit/report context, marketing work history, onboarding items, and access requirements. We keep records of your subscription and accepted terms for administration, support, and dispute resolution.
Privacy
We handle personal information in accordance with our Privacy Policy. We use contact details to provide the service, support customers, process payments, and manage subscriptions.
Payment processors
Payments may be processed by Stripe, PayPal, or another payment processor. Payment details are handled by the payment processor and are subject to their terms and privacy practices. Restaurant Support does not store raw card details.
Limitation
Subject to rights that cannot be excluded under law, Restaurant Support is not liable for indirect or consequential loss, loss of profit, loss of revenue, or business interruption arising from use of the service.
Governing law
These terms are governed by the laws of Tasmania, Australia.
Changes to terms
We may update these terms from time to time. The version accepted at checkout is recorded. Material changes to active subscriptions will be communicated where required.
Contact
For questions, support, cancellation help, or removal requests, contact team@restaurantsupport.com.au or +61 404 059 942.
Related policy
See the Privacy Policy for personal information handling.